Sandman Signature Newcastle Hotel

Excellent location opposite St James Park! Room was compact and cosy but fine for one person.

Staff excellent and friendly. Great location. Pillows weren’t the greatest but bed comfortable enough. Great facilities in room plenty kitchen space and microwave hob etc if u fancied cooking yourself. Sofa bed was easy to use. Great walk in drench shower and lovely smelling toiletries. Excellent location for football fans however we were situated at the back of the hotel so no actual football noise when a game was on. Eldon square a 5 min walk however used a lot of Ubers as uphill walk from station and we went to metro centre a lot only £10 so reasonable priced for going there. Free tea/ coffee hot chocolate in reception was a nice touch . Only downside is a touch on the expensive side compared with other 4 stars in Newcastle would still return though.

Hotel was nice and clean, fairly modern and perfectly placed for a city break. The staff were polite and helpful. Great town centre option. We ended up leaving early as our 11month old daughter wasnt well, which was a shame but were offered complimentary parking.

The staff were great. My husband left his passport and they were very helpful in assisting me with the Royal Mail to get it back in time for our flight home. The hotel is right across from St James' Park and convenient to shopping and restaurants as well as the train station. My family of four stayed in one room with a king bed and bunk beds with a kitchenette which was very convenient.

Felt I was totally done over with price, booked early through booking.com to find a day before and the day of, the room had gone down on booking.com by £23. I could have actually had a much better room a studio with breakfast for £130 we paid £133 for standard no breakfast. Got to hotel and paid an additional £27 to add breakfast. Tried to swap the booking with booking.com customer services to get nothing but the run around shocking!! We were asked at the hote if we would like breakfast, got this far so though may aswell, we Asked how much breakfast was and we were told £13.50 thought ok let's have that however this was £13.50 per person so wound up paying £27. Room now totalling £160 for a standard room again booking.com listing studio with breakfast £130 still online. Customer Services seem to be willing to absolutely nothing!